Singapore
Singapore Airlines Cargo Tracking
About
Singapore Airlines Cargo, established as a separate subsidiary in 2001 and reintegrated as a division within Singapore Airlines in 2018, operates one of Asia's leading air freight networks. The division operates a fleet of seven Boeing 747-400F freighter aircraft while also managing cargo capacity on Singapore Airlines and Scoot passenger flights across over 90 destinations. Singapore Airlines Cargo became the first airline in the Asia-Pacific region to receive IATA CEIV Pharma certification in 2017, affirming its expertise in handling temperature-controlled pharmaceutical cargo.
How to track Singapore Airlines shipments
1. Go to the official Singapore Airlines Cargo tracking website at siacargo.com. 2. Enter your air waybill number in the format 618-12345678 where 618 is the AWB prefix and the last digit is a check digit calculated using mod-7 (example: 618-12345675). 3. Click the track button to view real-time shipment status, departure and arrival locations, and estimated delivery times. 4. For additional assistance or if tracking is unavailable online, contact Singapore Airlines Cargo customer service using the details provided on their website.
What 618-XXXXXXXX means
The AWB prefix 618 uniquely identifies Singapore Airlines as the issuing carrier for the air waybill, ensuring proper routing and handling throughout the global cargo network. The seven-digit serial number following the prefix serves as the unique shipment identifier, while the final digit is a check digit calculated by dividing the seven-digit serial number by 7 and using only the remainder (mod-7). For example, in AWB 618-12345675, the serial number 1234567 divided by 7 gives a remainder of 5, making 5 the correct check digit that validates the AWB number's accuracy.
Singapore Airlines cold chain & perishables
Singapore Airlines holds IATA CEIV Pharma and CEIV Fresh certifications for handling temperature-sensitive pharmaceuticals and perishables. CEIV is the IATA-administered audit standard that validates a carrier's end-to-end cold-chain procedures, staff training, and facilities against pharma-grade requirements.
- CEIV Pharma
- CEIV Fresh
Singapore Airlines dangerous goods (DGR)
Singapore Airlines accepts dangerous goods shipments in accordance with the IATA Dangerous Goods Regulations. Acceptance varies by class, packaging group, and routing — confirm booking eligibility with the cargo team before tendering.
- Classes accepted
- Classes 6.2 (infectious substances), 9 (including dry ice)
Singapore Airlines live animal transport
Singapore Airlines transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.
Singapore Airlines specialized cargo handling
Singapore Airlines Cargo operates THRUCOOL for temperature-controlled pharmaceutical cargo and THRUFRESH for time-sensitive perishable cargo transport. The carrier also provides specialized services for valuable shipments with high security levels, dangerous goods transport, and live animals transport safely and quickly.
Sustainability & SAF
Singapore Airlines And Scoot Set Target To Use Sustainable Aviation Fuel For 5% Of Total Fuel Requirements By 2030 as part of their environmental commitment initiatives.
Frequently asked questions
- How do I track my Singapore Airlines cargo shipment?
- Visit the official Singapore Airlines Cargo website and locate the cargo tracking tool on the homepage, then enter your 11-digit air waybill number starting with 618 and click track. You can view real-time shipment status, estimated arrival times, departure and arrival locations, and receive tracking updates via SMS or email confirmation. If your status hasn't updated after 24 hours, contact Singapore Airlines Cargo customer service for assistance.
- What does AWB prefix 618 mean?
- Singapore Airlines Cargo AWB starts with airline prefix '618' followed by eight digits, where 618 uniquely identifies Singapore Airlines as the issuing carrier. The seven-digit serial number provides the unique shipment identifier, while the final digit is a mod-7 check digit calculated by dividing the serial number by 7 and using the remainder. For example, AWB 618-12345675 uses serial number 1234567, which when divided by 7 gives remainder 5 as the check digit.
- Does Singapore Airlines offer pharmaceutical cold chain shipping?
- Singapore Airlines Cargo offers THRUCOOL, a state-of-the-art cold chain service for transporting high-value, time-sensitive and temperature-controlled pharmaceutical cargo. As the first airline in Asia-Pacific to receive IATA CEIV Pharma certification in 2017, the carrier maintains strict temperature control and regulatory compliance. The THRUCOOL network includes pharma-handling hubs in Copenhagen, Osaka, Stockholm, and other destinations via Singapore.
- How do I book cargo with Singapore Airlines?
- You can book general cargo shipments with Singapore Airlines Cargo through cargo.one, where freight forwarders can search, book, amend and track bookings in real-time. WebCargo also offers real-time air cargo booking with dynamic pricing, capacity, and eBookings from Singapore Airlines and 70+ other carriers. For direct booking inquiries, visit the company website www.siacargo.com or contact their customer service for assistance.
Singapore Airlines cargo contact
- Phone
- +65 6541 3843
- Cargo enquiry
- Singapore Airlines cargo enquiry →
- Website
- https://www.singaporeair.com
Related carriers
Other cargo airlines in the same region as Singapore Airlines.