China
Air China Cargo Tracking
About
Air China Cargo, established in 2003, is the cargo division of Air China and one of Asia's largest freighter operators with 21 dedicated freighters. The carrier operates 13 Boeing 777F, 3 Boeing 747-400F, and 5 Airbus A330-200 P2F aircraft, offering over 1,000 tonnes of daily lift on trunk routes linking Beijing, Shanghai and Shenzhen to North America, Europe and the Middle East. In December 2024, Air China Cargo became publicly listed on the Shenzhen Stock Exchange and in 2025 became the first Chinese mainland customer to order the Airbus A350F freighter.
How to track Air China shipments
1. Go to www.airchinacargo.com and navigate to the Track & Trace section, or use third-party tracking platforms like Beacon or TrackCargo. 2. Enter your AWB prefix number in the format 999-XXXXXXX where the last digit is a check digit calculated by dividing the 7-digit serial number by 7 and using the remainder (example: 999-12345675). 3. The system will display shipment status including acceptance, departure, arrival, customs clearance, and delivery information with location updates every 5 minutes. 4. If tracking does not update after 24 hours, contact Air China Cargo customer service at 0086-10100999 or charter.sales@airchinacargo.com.
What 999-XXXXXXXX means
The AWB prefix 999 identifies Air China Cargo as the carrier responsible for the shipment and determines routing through their network. The following 7-digit serial number is the unique shipment identifier assigned by Air China Cargo. The final digit is a check digit calculated using modulo-7 arithmetic - the 7-digit serial number is divided by 7, and the remainder becomes the check digit (for example, serial number 1234567 ÷ 7 = 176,366 remainder 5, so the check digit is 5, making the complete AWB 999-12345675).
Air China specialized cargo handling
Air China Cargo offers comprehensive logistics solutions including specialized handling for perishable goods and large-scale cargo operations. The carrier has established a global freight depot support system covering cities like Shanghai, Beijing, Taipei, Frankfurt, Amsterdam, Los Angeles, New York and Osaka.
Sustainability & SAF
Air China Cargo's new Airbus A350F freighter order will offer up to 40% reduction in fuel consumption and CO₂ emissions compared to previous generation aircraft when delivered.
Frequently asked questions
- How do I track my Air China Cargo shipment?
- Track your shipment using the airline's online portal at www.airchinacargo.com where you can enter your AWB number for real-time status updates and estimated arrival times. Your Air China Cargo AWB number is 11 digits long starting with "999" - enter it in the format 999-12345673 with or without the hyphen. If online tracking is not working, contact Air China Cargo customer service at 0086-10100999.
- What does AWB prefix 999 mean?
- The prefix 999 is assigned to Air China Cargo by IATA and identifies them as the carrier handling your shipment. The AWB starts with airline prefix '999' followed by eight digits - a 7-digit serial number and a check digit. The check digit is calculated by dividing the 7-digit serial by 7 and using the remainder (mod-7). For example, if the serial is 1234567, divide by 7 to get remainder 5, making the complete AWB 999-12345675.
- Does Air China Cargo carry dangerous goods?
- Air China Cargo handles dangerous goods including lithium batteries (UN3480/3481 shipments) under IATA DGR requirements. The company provides domestic and international air cargo transportation services including standard cargo, express, mails, exclusive, and customization services. For specific dangerous goods classes accepted and restrictions, consult their dangerous goods department as requirements vary by destination and aircraft type.
- How do I book cargo with Air China Cargo?
- Contact Air China Cargo for booking through their customer service at 0086-10100999 or email charter.sales@airchinacargo.com. Air China Cargo also provides aircraft charter services for specialized cargo requirements. For regular shipments, you can work with a freight forwarder who has established booking arrangements with Air China Cargo, or contact their local office directly for rate quotes and space reservations.
Air China cargo contact
- Phone
- +86-10-100999
- Cargo enquiry
- https://www.airchinacargo.com/en/
- Website
- https://www.airchina.com.cn/
Related carriers
Other cargo airlines in the same region as Air China.