Australia
Jetstar Cargo Tracking
About
Jetstar Airways, established in 2003 as a wholly owned subsidiary of Qantas, is an Australian low-cost airline headquartered in Melbourne with belly cargo operations across its passenger network. The airline operates an extensive domestic network as well as regional and international services from its main base at Melbourne Airport, using a mixed fleet consisting of Airbus A320 family and Boeing 787 Dreamliner aircraft. Jetstar Asia was predicting it would carry more than 15,000 tons of cargo in 2024, a 25% increase on the previous year, though Jetstar Asia ceased operations on July 31, 2025.
How to track Jetstar shipments
1. Visit a third-party cargo tracking website such as wheremy.com or e-tracking.net as Jetstar does not appear to provide a dedicated cargo tracking portal on their official website. 2. Enter your AWB number in the format 041-XXXXXXXX where Jetstar AWB starts with airline prefix '041' followed by eight digits. 3. The tracking system will display current status, location updates, and estimated delivery information. 4. For issues with tracking, contact Jetstar customer service at +61-800-6161-977 available 24/7.
What 041-XXXXXXXX means
The AWB prefix 041 identifies Jetstar Airways as the issuing carrier for the air waybill. Jetstar AWB starts with airline prefix '041' followed by eight digits. The seven-digit serial number in positions 4-10 uniquely identifies the individual shipment, while the final digit serves as a check digit calculated using the mod-7 method (serial number divided by 7, remainder only). When you see AWB prefix 041, it means Jetstar Airways is responsible for the primary carriage of that shipment, though connecting flights may involve other carriers through interline agreements.
Frequently asked questions
- How do I track my Jetstar cargo shipment?
- Since Jetstar does not provide a dedicated cargo tracking portal, use third-party tracking sites like wheremy.com or e-tracking.net. Enter your AWB number starting with prefix '041' followed by eight digits. If tracking shows no updates after 24 hours, contact Jetstar customer service at +61-800-6161-977 for assistance.
- What does AWB prefix 041 mean?
- AWB prefix 041 identifies Jetstar Airways as the carrier issuing the air waybill. The format is 041-XXXXXXXX where '041' is Jetstar's airline prefix followed by eight digits. The last digit is a check digit calculated by dividing the 7-digit serial number by 7 and using the remainder (mod-7 calculation).
- What cargo capacity does Jetstar offer?
- Jetstar Asia operates a fleet of 18 Airbus A320 aircraft and each A320 can carry up to two tonnes of cargo. Jetstar delivers cargo on more than 600 flights to 25 destinations across Asia Pacific. However, note that Jetstar Asia ceased operations on July 31, 2025, with remaining capacity transferred to other Qantas Group operations.
- How do I book cargo with Jetstar?
- For cargo booking, Qantas Freight has partnered with Jetstar Asia to manage sales and operations to support freight movements across the Jetstar network and beyond. Contact Jetstar customer service at +61-800-6161-977 or visit freight.qantas.com for booking assistance, as cargo services are managed through the Qantas Freight network.
Jetstar cargo contact
- Phone
- +61-800-6161-977
- Cargo enquiry
- https://www.jetstar.com/us/en/contact-us
- Website
- https://www.jetstar.com
Related carriers
Other cargo airlines in the same region as Jetstar.