China
China Southern Airlines Cargo Tracking
About
China Southern Cargo, established in April 2000 with dedicated freighter operations, is the cargo division of China Southern Airlines and one of Asia's largest air freight carriers by fleet size. The carrier operates a dual-cargo-hub strategy from Guangzhou and Shanghai, with 12 Boeing 777-200F and 2 Boeing 747-400F freighters serving 10 domestic and international stations. In 2021, the division formally received its own Air Operator Certificate, establishing it as an independent airline entity with CNY 1 billion in registered capital.
How to track China Southern Airlines shipments
1. Go to tang.csair.com/EN/WebFace/Tang.WebFace.Cargo/AgentAwbBrower.aspx to access the Tang cargo tracking system. 2. Enter your AWB prefix number in the format 784-XXXXXXXX where the 7-digit serial is followed by a check digit calculated as the serial modulo 7 (example: 784-12345675). 3. View status updates including booking confirmation, cargo received, manifested, departed, arrived, and available for collection. 4. If your shipment shows no movement for over 24 hours, contact your freight forwarder or call 020-86112345 for IT support.
What 784-XXXXXXXX means
The AWB prefix 784 identifies China Southern Airlines as the issuing carrier for air waybill tracking and routing purposes. The 7-digit serial number following the prefix is the unique shipment identifier assigned by China Southern's cargo system. The final digit is a check digit calculated using the mod-7 formula: divide the 7-digit serial by 7 and use only the remainder (for serial 1234567, the check digit would be 6 since 1234567 ÷ 7 = 176,366 remainder 6). This prefix ensures cargo systems worldwide recognize China Southern Airlines as the handling carrier for routing and liability purposes.
China Southern Airlines specialized cargo handling
China Southern independently developed the Tang cargo IT system covering all air cargo processes with 24-hour online reservation capabilities and multi-system EDI integration for freight forwarders.
Frequently asked questions
- How do I track my China Southern Airlines cargo shipment?
- Visit tang.csair.com and use the AWB tracking function to enter your air waybill number in the format 784-XXXXXXXX. The system provides 24-hour real-time status updates. If tracking shows no movement for over 48 hours, contact your freight forwarder or call 020-86112345 for system support.
- What does AWB prefix 784 mean?
- The 784 prefix identifies China Southern Airlines as the issuing carrier. Your complete AWB number contains this 3-digit prefix, followed by a 7-digit serial number, and ends with a check digit calculated using mod-7 (serial ÷ 7, remainder only). For example, serial 1234567 would have check digit 6.
- Does China Southern Airlines offer cold chain pharma shipping?
- China Southern Cargo offers temperature-controlled services including cold chain for pharmaceutical products through their dual-hub network. While specific CEIV Pharma certification status was not verified in current searches, the carrier handles temperature-sensitive cargo with specialized equipment and procedures for maintaining product integrity.
- How do I book cargo with China Southern Airlines?
- Book through the Tang cargo system at cargo.csair.com or tang.csair.com for online reservations. The system supports 24-hour online booking with real-time capacity and pricing. For complex shipments or specialized requirements, contact your local freight forwarder as most bookings are arranged through authorized agents.
China Southern Airlines cargo contact
- Phone
- +86-20-86112345
- Website
- https://www.csair.com
Related carriers
Other cargo airlines in the same region as China Southern Airlines.