Taiwan
China Airlines Cargo Tracking
About
China Airlines Cargo, the freight division of China Airlines, Taiwan's flag carrier, operates a fleet of 21 freighters to 33 destinations across Asia, Europe and North America. Vibrant growth in electronics and e-commerce cargo in the first half of 2024 led to growth in cargo revenue compared to the same period last year and in 2019. International recognition of China Airlines' expertise in freight was reinforced by the renewal of the IATA Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma) certification, becoming the first Taiwanese airline to receive CEIV Pharma certification from the IATA.
How to track China Airlines shipments
1. Go to https://cargo.china-airlines.com/CCNetv2/content/manage/ShipmentTracking.aspx to access the China Airlines cargo tracking system. 2. Enter your air waybill number in the format 297-XXXXXXXX where the last digit is a check digit calculated using mod-7 (example: 297-12345675). 3. You will see tracking milestones including booking confirmation, cargo received, cargo manifested, plane departed, plane arrived, and cargo delivered/collected. 4. If your shipment status has not updated after 24 hours, contact China Airlines cargo customer service for assistance.
What 297-XXXXXXXX means
The AWB prefix 297 uniquely identifies China Airlines as the issuing carrier and determines which airline's system will handle the shipment throughout its journey. The seven-digit serial number is the unique shipment identifier assigned by China Airlines. The final digit is a check digit calculated by dividing the serial number by 7 and using only the remainder (mod-7 calculation). For example, if the serial is 1234567, dividing by 7 gives remainder 5, making the complete AWB 297-12345675. This prefix ensures proper routing and that China Airlines cargo handling procedures apply to your shipment.
China Airlines cold chain & perishables
China Airlines holds IATA CEIV Pharma certification for handling temperature-controlled pharmaceutical shipments. CEIV is the IATA-administered audit standard that validates a carrier's end-to-end cold-chain procedures, staff training, and facilities against pharma-grade requirements.
- CEIV Pharma
China Airlines live animal transport
China Airlines transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.
China Airlines specialized cargo handling
The airline specializes in electronics, perishables, pharmaceuticals, e-commerce, and express shipments. China Airlines entered the pharmaceutical cold-chain logistics market in 2013 and pioneered the use of active temperature-controlled containers in 2014.
Frequently asked questions
- How do I track my China Airlines cargo shipment?
- Visit https://cargo.china-airlines.com/CCNetv2/content/manage/ShipmentTracking.aspx and enter your full AWB number starting with 297 (example: 297-12345675). The tracking system shows milestones from booking confirmation through delivery. If your status hasn't updated after 24 hours, contact China Airlines cargo customer service for assistance.
- What does AWB prefix 297 mean?
- The prefix 297 identifies China Airlines as the issuing carrier. Your AWB has a 7-digit serial number followed by a mod-7 check digit. For example, serial 1234567 ÷ 7 = remainder 5, making the complete AWB 297-12345675. This prefix ensures your cargo follows China Airlines' handling procedures throughout the journey.
- Does China Airlines offer pharmaceutical cold chain shipping?
- China Airlines entered the pharmaceutical cold-chain logistics market in 2013, pioneered the use of active temperature-controlled containers in 2014, and became the first Taiwanese airline to receive CEIV Pharma certification from the IATA. The carrier provides GDP-compliant temperature-controlled pharmaceutical transport with validated cold chain procedures.
- How do I book cargo with China Airlines?
- China Airlines offers e-booking services through their cargo portal at https://cargo.china-airlines.com/CCNetv2/content/manage/ShipmentTracking.aspx. For rate quotes and bookings, contact their cargo sales team directly through the online portal or work with your freight forwarder who can access their booking system.
China Airlines cargo contact
Related carriers
Other cargo airlines in the same region as China Airlines.