Thailand

Bangkok Airways Cargo Tracking

AWB prefix 829IATA PGFormat: 829-XXXXXXXX (8-digit serial)

About

Bangkok Airways began scheduled services in 1986 and rebranded to Bangkok Airways in 1989, becoming Thailand's first privately owned domestic airline. The carrier's subsidiary BFS Ground handled 77,123 flights in 2025, while BFS Cargo processed 508,784 tons of cargo with revenue of THB 2,795 million, up 6 percent. Bangkok Airways was voted 2024 Best Regional Airline in the World by Skytrax for the 8th consecutive year running.

How to track Bangkok Airways shipments

1. Go to the Bangkok Flight Services tracking page at bangkokflightservices.com/home/cargo-services-tools/track-trace/. 2. Enter your air waybill number in the format 829-XXXXXXX where the 829 is the AWB prefix and the last digit is a check digit calculated as the serial number mod-7 (example: 829-1234567). 3. You will see tracking status updates, collection dates, and shipment progress. 4. For older shipments beyond 90 days or assistance, contact cargo operations at info@bangkokflightservices.com or Tel. 02-131-5555.

What 829-XXXXXXXX means

The AWB prefix 829 uniquely identifies Bangkok Airways as the issuing carrier and indicates that Bangkok Airways or its ground handling partner will manage the shipment throughout the journey. The 7-digit serial number following the prefix is the unique shipment identifier. The final digit is a check digit calculated using the mod-7 method: divide the serial number by 7 and use only the remainder (0-6) as the check digit, which helps validate the AWB number accuracy.

Bangkok Airways specialized cargo handling

Wet cargo accepted with maximum 30 kilograms per piece. Different dimensional restrictions apply for ATR versus A319/A320 aircraft, with pallet shipments requiring advance notification.

Sustainability & SAF

Bangkok Airways advances its "Low Carbon Skies" initiative with pilot deployment of sustainable aviation fuel on commercial flights and supports government SAF policies as part of achieving Net Zero Carbon Emissions by 2050.

Frequently asked questions

How do I track my Bangkok Airways cargo shipment?
Visit bangkokflightservices.com/home/cargo-services-tools/track-trace/ and enter your AWB number starting with 829. Tracking data is available for the latest 90 days. If your status hasn't updated after 24 hours, contact cargo operations at info@bangkokflightservices.com or 02-131-5555.
What does AWB prefix 829 mean?
The prefix 829 identifies Bangkok Airways as the issuing carrier. Your complete AWB number has 11 digits total: 829 (airline prefix) + 7-digit serial number + 1 check digit calculated as serial ÷ 7, remainder only. Example: 829-1234567 where 7 is the mod-7 check digit.
What is the maximum cargo weight Bangkok Airways accepts per piece?
For ATR aircraft, maximum dimensions are 50cm × 90cm × 100cm per piece. For A319/A320 aircraft, maximum dimensions are 130cm × 170cm × 100cm per piece. Wet cargo is limited to maximum 30 kilograms per piece, and notification is required minimum 2 hours before flight departure.
How do I book cargo with Bangkok Airways?
Bangkok Airways cargo services can be arranged through their general contact system. Call their reservations center at +66 (2) 270 6699 (8 a.m. - 8 p.m. BKK local time) or visit their cargo services page at bangkokair.com/cargo-services for more information.

Bangkok Airways cargo contact

Related carriers

Other cargo airlines in the same region as Bangkok Airways.