United Kingdom

Virgin Atlantic Cargo Tracking

AWB prefix 932IATA VSFormat: 932-XXXXXXXX (8-digit serial)
932Track on Virgin Atlantic

About

Virgin Atlantic Cargo, established in 1984, is the cargo division of Virgin Atlantic and operates across North America, Europe, Asia, Africa, and the Caribbean through belly capacity on its passenger fleet. The cargo division delivered £236 million in revenue in 2024, with operations benefiting from Delta Air Lines' co-location at major US and UK gateways. Virgin Atlantic Cargo is GDP certified and holds a Wholesale Dealers Authorization (WDA) from the UK's Medicines and Healthcare Regulatory Agency (MHRA) for pharmaceutical shipments.

How to track Virgin Atlantic shipments

1. Go to the official Virgin Atlantic Cargo tracking page at virginatlanticcargo.com/gb/en/track.html. 2. Enter your AWB prefix number in the format 932-XXXXXXXX where 932 is Virgin Atlantic's prefix and the 8-digit number includes a check digit (example: 932-12345675). 3. View shipment status including departure, arrival, and customs clearance milestones. 4. Contact Virgin Atlantic customer service at +44 344 209 8300 (UK) or +1 800 828 6822 (USA) if your tracking shows no updates after 24 hours.

What 932-XXXXXXXX means

The AWB prefix 932 uniquely identifies Virgin Atlantic Cargo as the issuing carrier, ensuring proper routing of your shipment through Virgin Atlantic's network. The 7-digit serial number is the unique shipment identifier, followed by a check digit calculated using modulo-7 arithmetic (the serial number divided by 7, remainder only). For example, in AWB 932-12345675, '932' identifies Virgin Atlantic, '1234567' is the serial, and '5' is the check digit (1234567 ÷ 7 = 176,366 remainder 5). This prefix system ensures that Virgin Atlantic handles the shipment according to their service standards and routing protocols.

Virgin Atlantic specialized cargo handling

Virgin Atlantic offers cold chain pharmaceutical transport with active containers from CSafe and Envirotainer, plus GDP certification and WDA authorization from the UK's MHRA. They handle dangerous goods across General and Pharma products but require phone or email booking rather than online.

Sustainability & SAF

Virgin Atlantic committed to Net Zero by 2050 and aims to emit 18% less CO2 per revenue tonne km by 2028 compared to 2019 levels, with 100% next-generation fleet completion targeted by 2028.

Frequently asked questions

How do I track my Virgin Atlantic cargo shipment?
Visit Virgin Atlantic's official tracking portal at virginatlanticcargo.com/gb/en/track.html and enter your full AWB number in the format 932-XXXXXXXX. You can also track through myVS (Virgin Atlantic's online platform) or contact customer service at +44 344 209 8300 (UK) or +1 800 828 6822 (USA). If your shipment status hasn't updated after 24 hours, contact Virgin Atlantic customer service for assistance.
What does AWB prefix 932 mean?
AWB prefix 932 is Virgin Atlantic Cargo's unique IATA airline code that identifies all air waybills issued by the carrier. The AWB format is 932-XXXXXXX-X where 932 is the Virgin Atlantic prefix, followed by a 7-digit serial number and a mod-7 check digit. For example, AWB 932-12345675 has prefix 932 (Virgin Atlantic), serial 1234567, and check digit 5 (calculated as 1234567 ÷ 7, remainder 5).
Does Virgin Atlantic offer GDP-compliant pharmaceutical shipping?
Yes, Virgin Atlantic Cargo is GDP certified and holds a Wholesale Dealers Authorization (WDA) from the UK's Medicines and Healthcare Regulatory Agency (MHRA). They offer temperature-controlled pharma shipments with active containers from CSafe and Envirotainer, maintaining precise temperatures throughout transport. Virgin Atlantic's pharma service includes dedicated SOPs and co-location with Delta Cargo at major US and UK gateways for enhanced handling capabilities.
How do I book cargo with Virgin Atlantic?
You can book cargo online through myVS (Virgin Atlantic's digital platform) at virginatlanticcargo.com for General, Fresh, and Pharma products with Classic and Priority service levels. Alternatively, contact their booking team at +44 344 209 8300 option 1 (UK), +1 800 828 6822 option 1 (USA), or email welovecargo@fly.virgin.com. Note that dangerous goods cannot be booked online and require contact with their customer service team.

Virgin Atlantic cargo contact

Related carriers

Other cargo airlines in the same region as Virgin Atlantic.