Switzerland
Swiss WorldCargo Cargo Tracking
About
Swiss WorldCargo, established on April 1, 2002, is the cargo division of Swiss International Air Lines and part of the Lufthansa Group. The carrier specializes in care-intensive, high-value, and time-critical cargo across more than 130 destinations worldwide, with 95% of shipments passing through its Zurich hub. Swiss WorldCargo achieved IATA's CEIV Pharma certification in 2018 and has maintained successful re-certification since, most recently in 2024.
How to track Swiss WorldCargo shipments
1. Visit the Swiss WorldCargo tracking page at https://www.swissworldcargo.com/en/track_n_trace to access their air waybill tracking system. 2. Enter your AWB prefix and number in the format 724-XXXXXXXX where the last digit is a mod-7 check digit (example: 724-12345675). 3. Review tracking milestones including RCS (Received from Shipper), departure, arrival, and delivery status with real-time flight and handling information. 4. For urgent issues or tracking problems, contact your local Swiss WorldCargo office or the Zurich hub operations team directly.
What 724-XXXXXXXX means
The AWB prefix 724 uniquely identifies Swiss WorldCargo as the issuing carrier and tells cargo handling systems to route tracking queries to the Swiss database. The following 7-digit serial number is the unique shipment identifier, and the final digit is a check digit calculated as the serial number divided by 7, with only the remainder used (mod-7). For example, in AWB 724-12345675, the check digit 5 equals 1234567 mod 7. Any shipment issued on a Swiss air waybill must use prefix 724 for tracking, regardless of which aircraft actually carries the cargo.
Swiss WorldCargo cold chain & perishables
Swiss WorldCargo holds IATA CEIV Pharma certification for handling temperature-controlled pharmaceutical shipments. CEIV is the IATA-administered audit standard that validates a carrier's end-to-end cold-chain procedures, staff training, and facilities against pharma-grade requirements.
- CEIV Pharma
Swiss WorldCargo live animal transport
Swiss WorldCargo transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.
Swiss WorldCargo specialized cargo handling
Swiss WorldCargo offers specialized products including SWISS Pharma & Healthcare, SWISS Valuables with vault storage, SWISS Live Animals, temperature-controlled solutions (Celsius Active/Passive), and dangerous goods handling. Temperature-controlled infrastructure covers -20°C to +25°C with automated storage systems and dedicated cold rooms.
Sustainability & SAF
Swiss WorldCargo partners with Kuehne+Nagel to support development and commercialization of synthetic aviation fuels by Synhelion, with long-term purchase commitments to scale up production. The carrier offers Green Choice Add-on Service for CO₂ compensation using SAF, DAC, and certified climate protection projects.
Frequently asked questions
- How do I track my Swiss WorldCargo cargo shipment?
- Go to https://www.swissworldcargo.com/en/track_n_trace and enter your AWB number in format 724-XXXXXXXX. If status is not updating, tracking events are generated at physical scan points, so no updates appear while aircraft is in flight. If tracking shows 'Record Not Found' after 24 hours, verify the 724 prefix and 8-digit serial number are correct.
- What does AWB prefix 724 mean?
- The 724 prefix identifies Swiss WorldCargo as the carrier and tells the system to query the Swiss database. The AWB format includes the 724 prefix followed by an 8-digit serial number. The final digit is calculated as the serial number divided by 7, with only the remainder used as the check digit (for example: 1234567 ÷ 7 = remainder 5).
- Does Swiss WorldCargo offer pharmaceutical cold chain shipping?
- Yes, Swiss WorldCargo is IATA CEIV Pharma certified, re-certified most recently in 2024 following an independent audit. Their Zurich hub provides temperature-controlled infrastructure covering FRO, COL, CRT, and ERT categories from -20°C to +25°C. The Zurich hub holds dual certification: GDP compliant by Swissmedic and CEIV Pharma certified.
- How do I book cargo with Swiss WorldCargo?
- Access their eBooking platform to manage airfreight bookings, though it only allows booking SWISS (LX) segments, requiring contact with customer service for additional connections. Alternatively, book general cargo and passive temperature control shipments through cargo.one, or use WebCargo for real-time pricing, capacity and eBookings.
Swiss WorldCargo cargo contact
- Phone
- +41 848 80 20 00
- Cargo enquiry
- Swiss WorldCargo cargo enquiry →
Related carriers
Other cargo airlines in the same region as Swiss WorldCargo.