South Africa
South African Airways Cargo Tracking
About
SAA Cargo, the airfreight division of SAA provides integrated global distribution network and terminal services for purposes of cargo air transportation logistics. The division uses belly space of SAA's passenger flights for cargo carriage and also runs a fleet of four dedicated cargo aircraft, namely three Boeing 737-300Fs. In 2001, South African Airways won the Best Cargo Airline to Africa award from Air Cargo News.
How to track South African Airways shipments
1. Go to the iCargo Portal at saa.ibsplc.aero/icargoneoportal/app/main/ (requires login/access). 2. Enter your AWB number in the format 083-XXXXXXX where the first three digits identify South African Airways and the final digit is a mod-7 calculation (example: 083-1234567). 3. You will see real-time status updates including current location, acceptance, departure, and delivery information. 4. If tracking is unavailable online, contact SAA Cargo customer service at +27 11 978 2888 or SAAcustomerservice@flysaa.com.
What 083-XXXXXXXX means
The AWB prefix 083 uniquely identifies South African Airways as the issuing carrier for all air waybills. The 7-digit serial number following 083 is the unique shipment identifier assigned by SAA Cargo. The final digit is a check digit calculated using mod-7 arithmetic: divide the 7-digit serial by 7 and use only the remainder. For example, in AWB 083-1234567, if the serial 1234567 divided by 7 gives remainder 3, the check digit would be 3. This prefix system ensures proper routing through the global cargo network and identifies SAA as the handling carrier.
South African Airways live animal transport
South African Airways transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.
South African Airways specialized cargo handling
SAA Cargo offers a range of special services including pharmaceuticals, valuable cargo, live animals, perishables, human remains, and dangerous goods transport. Their cooling facilities have constant temperature monitoring and control using sophisticated sensors that safeguard temperature levels according to requirements.
Frequently asked questions
- How do I track my South African Airways cargo shipment?
- Track your shipment at the iCargo Portal (saa.ibsplc.aero/icargoneoportal/app/main/) using your AWB number in format 083-XXXXXXX. If the status hasn't updated after 24 hours or you cannot access the portal, contact SAA Cargo at +27 11 978 2888 or SAAcustomerservice@flysaa.com.
- What does AWB prefix 083 mean?
- The prefix 083 identifies South African Airways as the issuing carrier. The format is 083 + 7-digit serial number + mod-7 check digit. For example, AWB 083-1234567 where the check digit is calculated by dividing the serial number by 7 and using the remainder.
- Does South African Airways transport live animals?
- Yes, SAA Cargo offers comprehensive live animal transport services following IATA Live Animals Regulations. They handle domestic pets, livestock, and exotic species with specialized containers, proper labeling, and dedicated handling procedures in temperature-controlled cargo compartments.
- How do I book cargo with South African Airways?
- For cargo bookings, call the customer support line at 0800 002869 (toll-free in South Africa) or +27 11 978 1119 internationally. For charter services, email SAACargoCharterServiceCentre@flysaa.com. You can also contact your freight forwarder to arrange SAA Cargo capacity.
South African Airways cargo contact
- Phone
- +27 11 978 2888
- Website
- https://www.flysaa.com
Related carriers
Other cargo airlines in the same region as South African Airways.