United States
Polar Air Cargo Cargo Tracking
About
Polar Air Cargo was formed in 1993 as a joint venture between Southern Air Transport and GE Capital Aviation Services and started operations in June 1993. Polar Air Cargo Worldwide operates an all-Boeing fleet of 747-8F, and 777F freighters in time-definite, airport-to-airport scheduled air cargo service for freight forwarders and other customers. In February 2025, Atlas Air and DHL announced that Polar Air Cargo would be dissolved, with the 4 747-8s and 2 777Fs in Polar's fleet continuing to be operated by Atlas.
How to track Polar Air Cargo shipments
1. Go to https://www.polaraircargo.com/track-and-trace/ (the official cargo tracking tool on the Polar Air Cargo website). 2. Enter your AWB number in the format 403-XXXXXXXX where the last digit is a check digit calculated using mod-7 (example: 403-12345675). 3. Click the track button to view real-time shipment status, including booking confirmation, cargo received, cargo manifested, plane departed, plane arrived, and cargo delivered/collected milestones. 4. Alternatively, call customer service at +1 888 380-3400 or email POGlobalCustomerService@polaraircargo.com for tracking assistance.
What 403-XXXXXXXX means
Polar Air Cargo AWB starts with airline prefix '403' followed by eight digits. The AWB prefix 403 identifies Polar Air Cargo as the issuing carrier and determines which airline's tracking system and operational procedures will handle the shipment. The seven-digit serial number is the unique shipment identifier assigned sequentially, while the eighth digit is a check digit calculated using mod-7 (the serial number divided by 7, with only the remainder used). For example, if the serial is 1234567, dividing by 7 gives remainder 5, making the complete AWB 403-12345675.
Polar Air Cargo specialized cargo handling
Polar offers extensive expertise in air transport of oversized freight, dangerous goods requiring adherence to strict worldwide procedures, perishables such as fresh fruits and vegetables, and valuable cargo requiring special handling and protection.
Frequently asked questions
- How do I track my Polar Air Cargo cargo shipment?
- Tracking Polar Air Cargo is possible through the track and trace tool on the official Polar Air Cargo website. Open the Polar Air Cargo official website through any browser, locate the cargo tracking tool on the homepage, type in your cargo's air waybill number and click the track button to start tracking. Use the format 403-XXXXXXXX for your AWB number. If the status hasn't updated after 24 hours, contact customer service at +1 888 380-3400.
- What does AWB prefix 403 mean?
- Polar Air Cargo AWB starts with airline prefix '403' followed by eight digits. The prefix 403 identifies Polar Air Cargo as the issuing carrier. The final digit is a mod-7 check digit - for example, with serial number 1234567, dividing by 7 gives remainder 5, so the complete AWB becomes 403-12345675.
- Does Polar Air Cargo handle pharmaceuticals and dangerous goods?
- The company offers a range of services including air cargo transport with a modern all-cargo fleet, trucking services, and handling of special cargo such as perishables, machinery, apparel, electronics, and pharmaceuticals. When special handling and reliable delivery are critical, we offer extensive expertise in air transport of dangerous goods requiring adherence to strict worldwide procedures and expert handling, such as hazardous chemicals.
- How do I book cargo with Polar Air Cargo?
- Contact customer service at POGlobalCustomerService@polaraircargo.com or call toll-free +1 888 380-3400. Contact a local Polar Air Cargo representative today to get a price quote, schedule a shipment, check availability, file a claim, pay bills, or get answers to your questions. Polar primarily serves freight forwarders, so most shippers should contact their freight forwarder to book space.
Polar Air Cargo cargo contact
- Phone
- +1 888 380-3400
- Cargo enquiry
- https://www.polaraircargo.com/track-and-trace/
Related carriers
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