Germany

Lufthansa Cargo Cargo Tracking

AWB prefix 020IATA LHFormat: 020-XXXXXXXX (8-digit serial)

About

Lufthansa Cargo, established in 1977 as a dedicated cargo subsidiary, is one of the world's leading cargo airlines and part of the Lufthansa Group, transporting an average of 2,500 tons of freight per day through five cargo hubs in Frankfurt, Munich, Brussels, Vienna and Rome. The carrier serves more than 350 destinations in around 100 countries using Boeing 777F long-haul freighters, Airbus A321F medium-haul freighters, and the belly capacities of Lufthansa Group passenger aircraft. Lufthansa Cargo holds IATA CEIV certification for transporting pharmaceuticals and operates certified pharma hubs in Frankfurt and Munich, with the extension granted until April 30, 2026.

How to track Lufthansa Cargo shipments

1. Visit the official Lufthansa Cargo tracking website at https://www.lufthansa-cargo.com/en/eservices/tracking. 2. Enter your air waybill number in the format 020-12345675 where the first three digits (020) are the AWB prefix and the last digit is a check digit calculated using mod-7. 3. The system will display real-time shipment status updates, transit milestones, and estimated arrival times. 4. For additional assistance or if tracking has not updated after 24 hours, contact your local Lufthansa Cargo sales office or use the support phone line at +49 1802 737 737.

What 020-XXXXXXXX means

The 020 prefix identifies Lufthansa Cargo as the issuing carrier, followed by seven digits forming the unique serial number, and ending with a check digit. The check digit is calculated by dividing the seven-digit serial number by 7 and using only the remainder (mod-7 calculation). For example, in air waybill 020-12345675, the serial 1234567 divided by 7 gives remainder 5, making 5 the check digit. The AWB prefix 020 ensures the shipment is routed through Lufthansa Cargo's network and handled according to their operational procedures.

Lufthansa Cargo cold chain & perishables

Lufthansa Cargo holds IATA CEIV Pharma certification for handling temperature-controlled pharmaceutical shipments. CEIV is the IATA-administered audit standard that validates a carrier's end-to-end cold-chain procedures, staff training, and facilities against pharma-grade requirements.

  • CEIV Pharma

Lufthansa Cargo dangerous goods (DGR)

Lufthansa Cargo accepts dangerous goods shipments in accordance with the IATA Dangerous Goods Regulations. Acceptance varies by class, packaging group, and routing — confirm booking eligibility with the cargo team before tendering.

Classes accepted
Classes 1-9 (all classes accepted as PAX OK and CAO)

Lufthansa Cargo live animal transport

Lufthansa Cargo transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.

Lufthansa Cargo specialized cargo handling

Lufthansa Cargo operates over 30 CEIV or GDP certified stations for pharmaceutical transport with temperature-controlled storage from -20°C to +30°C, offering Active Temp Control containers from Envirotainer, CSafe, and Dokasch. The carrier transports dangerous goods including industrial gases, specialty chemicals, and CAO (Cargo Aircraft Only) shipments on their Boeing 777F fleet under strict IATA regulations.

Sustainability & SAF

Lufthansa Cargo committed to halving net CO2 emissions by 2030 and achieving carbon neutrality by 2050, backed by the Science Based Targets initiative (SBTi), with AeroSHARK technology implementation to reduce aircraft friction and fuel consumption. The company continues expanding its Sustainable Aviation Fuel program and plans to successively equip its Boeing 777F fleet with Sharkskin technology in 2024.

Frequently asked questions

How do I track my Lufthansa Cargo shipment?
Visit https://www.lufthansa-cargo.com/en/eservices/tracking and enter your AWB number in format 020-12345675. The system provides real-time updates on shipment location and status. If tracking hasn't updated after 24 hours, contact Lufthansa Cargo support at +49 1802 737 737 during business hours (Monday-Friday 08:00-20:00 CET).
What does AWB prefix 020 mean?
The 020 prefix identifies Lufthansa Cargo as the issuing airline. The complete AWB format is 020-XXXXXXX where the last digit is a mod-7 check digit. For example, 020-12345675 has serial number 1234567, and dividing by 7 gives remainder 5, which becomes the check digit.
Does Lufthansa Cargo transport pharmaceuticals with temperature control?
Yes, Lufthansa Cargo offers comprehensive pharmaceutical transport with CEIV certification and active temperature control from -20°C to +30°C. They operate certified pharma hubs in Frankfurt and Munich, transport up to 1,400 tons of pharmaceutical goods weekly, and provide specialized containers including Envirotainer and CSafe active temperature control systems.
How do I book cargo with Lufthansa Cargo?
Use the online eBooking platform at https://www.lufthansa-cargo.com/en/ebooking-info for direct bookings, or work through freight forwarders who can access Lufthansa Cargo services via platforms like cargo.one and WebCargo. The eBooking system offers real-time capacity, instant confirmation, and covers both freighter and belly cargo options across the Lufthansa Group network.

Lufthansa Cargo cargo contact

Related carriers

Other cargo airlines in the same region as Lufthansa Cargo.