Finland
Finnair Cargo Tracking
About
Finnair Cargo, the air cargo division of Finnair established in 1923, was the first airline in the world to receive IATA CEIV Pharma certification in 2015 and is a reliable Finnish air freight carrier offering high quality services in air cargo traffic especially between Europe and Asia. Finnair Cargo specialises in temperature-controlled cargo, such as pharmaceuticals as well as seafood and other perishables through its COOL Nordic Cargo Hub at Helsinki Airport opened for full operations at the start of 2018 and is one of the world's most modern air cargo terminals. In 2025, Finnair Cargo reached a revenue of 204.5 million €, carrying nearly 139,000 tons of freight.
How to track Finnair shipments
1. Go to cargo.finnair.com and find the shipment tracking tool on the website. 2. Enter your AWB number in the format 105-XXXXXXXX where Finnair Cargo AWB starts with airline prefix '105' followed by eight digits. For example, 105-12345675 where the last digit is a check digit. 3. The system will display your shipment's current location, flight details, estimated arrival times, and customs clearance status as your cargo moves through each stage. 4. If tracking information has not updated after 24 hours, contact cargo.customerservice@finnair.com or call +358 9 818 5002 for assistance.
What 105-XXXXXXXX means
The AWB prefix 105 uniquely identifies Finnair as the operating carrier and is Finnair's assigned IATA airline code for Air Waybill numbering purposes. Following the prefix is a 7-digit serial number that identifies the specific shipment, plus a final check digit calculated using the mod-7 method (the serial number divided by 7, remainder only). This AWB numbering system ensures proper routing through Finnair's cargo network and determines which carrier handles the shipment from origin to destination.
Finnair cold chain & perishables
Finnair holds IATA CEIV Pharma certification for handling temperature-controlled pharmaceutical shipments. CEIV is the IATA-administered audit standard that validates a carrier's end-to-end cold-chain procedures, staff training, and facilities against pharma-grade requirements.
- CEIV Pharma
Finnair live animal transport
Finnair transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.
Finnair specialized cargo handling
Finnair Cargo specialises in temperature-controlled cargo, such as pharmaceuticals as well as seafood and other perishables. The carrier operates dedicated pharma facilities with controlled room temperature (+15°C to +25°C), refrigerated storage (+2°C to +8°C), and freezer space (-18°C to -30°C) and provides live animal transport services to most direct Finnair destinations.
Sustainability & SAF
Finnair Cargo has a highly ambitious goal to become carbon neutral by 2045. The COOL terminal features solar panels that provide 10 percent of the building's annual energy consumption, with each panel producing up to 260 watts and annual energy production estimated at approximately 265 MWh/a.
Frequently asked questions
- How do I track my Finnair cargo shipment?
- Visit cargo.finnair.com and use the shipment tracking tool with your AWB number in format 105-XXXXXXXX (for example, 105-12345675). The system provides updates on the shipment's current location, flight details including flight number and carrier, estimated departure and arrival times, customs clearance status, and delivery updates as the cargo moves through each stage of its journey. If tracking has not updated after 24 hours, contact cargo.customerservice@finnair.com or +358 9 818 5002.
- What does AWB prefix 105 mean?
- Every shipment is assigned an AWB number beginning with the prefix 105, followed by eight digits, in the format 105-XXXXXXXX. This prefix is Finnair's assigned IATA airline code for Air Waybill numbering purposes. The 7-digit serial number uniquely identifies your shipment, and the final digit is a check digit calculated as the serial number divided by 7, remainder only (mod-7). For example, serial 1234567 ÷ 7 = remainder 5, making the full AWB 105-12345675.
- Does Finnair offer pharmaceutical cold chain shipping?
- Yes, Finnair was the first airline in the world to achieve the IATA Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma certification) in 2015 and has 1969 m2 of controlled room temperature space (CRT), 208 m2 of refrigerated storage (COL), and 50 m2 of freezer space (FRO) for pharma shipments. Temperature ranges include COL (+2°C to +8°C for vaccines), CRT (+15°C to +25°C), ERT (+2°C to +25°C), and FRO (-18°C to -30°C).
- How do I book cargo with Finnair?
- If you/your company does not have an account with Finnair Cargo, please contact a local forwarding company for arranging your shipment. For freight forwarders, Finnair Cargo Online service allows you to view real-time capacity and rates for your shipments, receive an instant booking confirmation and much more any time of the day. Alternatively, contact cargo.customerservice@finnair.com or call +358 9 818 5002 Mon-Fri 7am-6pm, Sat-Sun 8am-4pm.
Finnair cargo contact
- Phone
- +358 9 818 5002
- Cargo enquiry
- Finnair cargo enquiry →
- Website
- https://cargo.finnair.com
Related carriers
Other cargo airlines in the same region as Finnair.