United States

FedEx Express Cargo Tracking

AWB prefix 023IATA FXFormat: 023-XXXXXXXX (8-digit serial)

About

FedEx Express, established in 1973 as Federal Express, is the world's largest cargo airline by fleet size and freight tons flown, operating as the cargo division of FedEx Corporation. As of 2023, it was the world's largest cargo airline in terms of fleet size and freight tons flown, operating more than 700 aircraft and serving 375 destinations across 220 countries. In 2025, we became the first global integrator to achieve CEIV Pharma certification for ground handling across our air hubs and ramps, supporting high standards for pharmaceutical transport.

How to track FedEx Express shipments

1. Go to fedex.com/en-us/tracking.html and enter your air waybill number. 2. Enter your AWB prefix in the format 023-XXXXXXXX where the last digit is a mod-7 check digit (example: 023-12345675). 3. You will see real-time status updates including current location, estimated delivery times, and any delay notifications. 4. Alternatively, call 1.800.GoFedEx (1.800.463.3339) for telephone tracking assistance.

What 023-XXXXXXXX means

The Air Waybill is more commonly known as your FedEx shipping label or tracking number; It contains all of the package information as well as its barcoding and the 12 digit number used to track your shipment. The AWB prefix 023 specifically identifies FedEx Express as the operating carrier, ensuring proper routing through their global hub-and-spoke network. The 7-digit serial number uniquely identifies your shipment, followed by a check digit calculated as the serial number divided by 7 with the remainder used as validation.

FedEx Express cold chain & perishables

FedEx Express holds IATA CEIV Pharma certification for handling temperature-controlled pharmaceutical shipments. CEIV is the IATA-administered audit standard that validates a carrier's end-to-end cold-chain procedures, staff training, and facilities against pharma-grade requirements.

  • CEIV Pharma

FedEx Express live animal transport

FedEx Express transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.

FedEx Express specialized cargo handling

FedEx's cold shipping containers are specially designed and tested to provide reliable cold temperatures for up to 120 hours, supporting pharmaceuticals from controlled room temperature to cryogenic ranges. Biological Substance, Category B (UN 3373) shipments, which may be shipped in the FedEx® UN 3373 Pak, the FedEx® Medium Clinical Box, the FedEx® Large Clinical Box and temperature-controlled packaging options.

Sustainability & SAF

Replacing MD-11s with 767s and 777s lowers per-unit cost and reduces carbon intensity by nearly 18 percent per flight. The company is modernizing its fleet to improve fuel efficiency as part of ongoing sustainability initiatives, with fuel accounting for 22 percent of total operating expenses driving efficiency improvements.

Frequently asked questions

How do I track my FedEx Express cargo shipment?
For occasional shipments, FedEx air waybill tracking is available through FedEx's online portal where the AWB number can be entered for real-time status updates and estimated arrival times. Visit fedex.com/en-us/tracking.html and enter your AWB number in format 023-XXXXXXXX. You can use tracking to check the status of your shipment at any time during and within 90 days after delivery.
What does AWB prefix 023 mean?
The prefix 023 identifies FedEx Express as the operating airline. An Air Waybill is more commonly known as your FedEx shipping label or tracking number; It contains all of the package information as well as its barcoding and the 12 digit number. The 7-digit serial follows the prefix, with the final digit being a mod-7 check digit for validation.
Does FedEx Express offer cold chain pharma shipping?
In 2025, we became the first global integrator to achieve CEIV Pharma certification for ground handling across our air hubs and ramps. FedEx's cold shipping containers are specially designed and tested to provide reliable cold temperatures for up to 120 hours, with temperature ranges from controlled room temperature to frozen cargo including deep-frozen pharmaceuticals.
How do I book cargo with FedEx Express?
To schedule regularly scheduled freight pickups, contact customer service at 1.800.GoFedEx (1.800.463.3339) and select 'express freight' for air freight service. You can also book shipments online at fedex.com by creating a FedEx account, or speak to our Customer Service team for telephone booking assistance.

FedEx Express cargo contact

Related carriers

Other cargo airlines in the same region as FedEx Express.