Croatia

Croatia Airlines Cargo Tracking

AWB prefix 831IATA OUFormat: 831-XXXXXXXX (8-digit serial)

About

Croatia Airlines, established on August 20, 1989, as Zagreb Airlines and renamed in July 1990, is the national flag carrier of Croatia headquartered in Zagreb. The airline primarily serves European destinations with 38 destinations and operates from its main hub at Zagreb International Airport, with focus cities at Dubrovnik, Split, and Zadar. Croatia Airlines became a member of Star Alliance in November 2004 and has been transitioning its entire fleet to Airbus A220 aircraft, with 15 new aircraft to replace all legacy types by 2027.

How to track Croatia Airlines shipments

1. Go to a third-party tracking website like wheremy.com or track-trace.com as Croatia Airlines does not appear to offer direct AWB tracking on their corporate website. 2. Enter your AWB number in the format 831-XXXXXXX where 831 is Croatia Airlines' prefix and the final digit is a check digit calculated as the 7-digit serial number divided by 7, remainder only (example: 831-1234567). 3. You will see status updates showing acceptance, departure, arrival, and delivery information for your shipment. 4. For detailed assistance, contact Croatia Airlines cargo at (+385-1) 6164-572 or cargo@croatiaairlines.hr.

What 831-XXXXXXXX means

The AWB prefix 831 uniquely identifies Croatia Airlines as the carrier responsible for the air waybill, meaning shipments with this prefix will be handled by Croatia Airlines or their partner carriers throughout the routing process. The 7-digit serial number following the prefix is the unique shipment identifier assigned by Croatia Airlines. The final digit is a check digit calculated using the mod-7 method, where the 7-digit serial number is divided by 7 and only the remainder is used as the check digit to verify the AWB number's validity.

Croatia Airlines live animal transport

Croatia Airlines transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.

Croatia Airlines specialized cargo handling

Croatia Airlines transports fragile cargo, large shipments, live animals, medicines, and perishables such as fresh fish or flowers. The airline also offers cargo road transport services upon request to complement their air cargo network.

Frequently asked questions

How do I track my Croatia Airlines cargo shipment?
Croatia Airlines does not provide direct AWB tracking on their website. Use third-party tracking sites like wheremy.com or track-trace.com and enter your AWB number in the format 831-XXXXXXX. If your shipment status hasn't updated after 24 hours, contact Croatia Airlines cargo directly at (+385-1) 6164-572 or cargo@croatiaairlines.hr for assistance.
What does AWB prefix 831 mean?
The prefix 831 identifies Croatia Airlines as the issuing carrier. For example, in AWB number 831-1234567, the 831 shows Croatia Airlines is responsible, 1234567 is the unique shipment number, and 7 is the check digit calculated as 1234567 ÷ 7 = remainder 4 (this example uses a simplified calculation for illustration).
Does Croatia Airlines transport live animals?
Yes, Croatia Airlines transports animals as part of their cargo services, offering transport for live animals on their aircraft or in cooperation with other airlines. Contact their cargo department at (+385-1) 6164-572 for specific requirements and documentation needed for live animals transport.
How do I book cargo with Croatia Airlines?
Contact Croatia Airlines cargo sales directly at (+385-1) 6164-572 or email cargo@croatiaairlines.hr for booking and rate quotes. As a passenger airline with cargo services, most bookings are handled directly through their cargo sales team rather than online booking systems.

Croatia Airlines cargo contact

Related carriers

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