Canada
Cargojet Airways Cargo Tracking
About
Cargojet Airways, established in 2002 through the rebranding of Canada 3000 Cargo, is Canada's largest cargo airline and a leading provider of time-sensitive overnight air cargo services. The carrier operates a domestic scheduled cargo service to 15 Canadian destinations and international routes to several countries including the United States, Europe, and Asia, serving as an essential utility with 24-hour, 7-day-a-week operations. Cargojet achieved a remarkable 99% on-time performance in 2026 and carries over 25 million pounds of air cargo weekly through its fleet of 41 freighter aircraft.
How to track Cargojet Airways shipments
1. Visit https://km.cargojet.com/ords/f?p=102:857 (Cargojet's official AWB tracking portal). 2. Enter your AWB number in the format 489-XXXXXXX where the last digit is a check digit calculated as mod-7 (example: 489-12345675). 3. View status updates including current package location, source, destination, dispatch and delivery dates, or delay information. 4. If online tracking is unavailable, contact Cargojet customer service at 1.800.753.1051 or cs@cargojet.com.
What 489-XXXXXXXX means
The AWB prefix 489 identifies Cargojet Airways and ensures the shipment is routed through their cargo network. Following the prefix is a 7-digit serial number that uniquely identifies the specific cargo shipment. The final digit is a check digit calculated using the mod-7 method – the 7-digit serial number divided by 7, with only the remainder used. This prefix system allows cargo handlers and tracking systems worldwide to immediately recognize that 489-prefixed airway bills belong to Cargojet Airways for processing and routing.
Cargojet Airways live animal transport
Cargojet Airways transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.
Cargojet Airways specialized cargo handling
Cargojet provides specialized cargo services for temperature-sensitive cargo and hazardous materials. The carrier has experience transporting life saving PPE, celebrity vehicles, wildlife, and equipment, demonstrating capabilities across diverse special cargo categories.
Frequently asked questions
- How do I track my Cargojet Airways cargo shipment?
- Visit Cargojet's official tracking portal at https://km.cargojet.com/ords/f?p=102:857 and enter your AWB number in the format 489-XXXXXXX (example: 489-12345675). If tracking shows no updates after 24 hours, contact customer service at 1.800.753.1051 or cs@cargojet.com for assistance.
- What does AWB prefix 489 mean?
- AWB prefix 489 identifies Cargojet Airways as the operating carrier. The format is 489-XXXXXXX where the first 7 digits after the prefix are the unique serial number, and the final digit is a mod-7 check digit. For example, serial number 1234567 ÷ 7 = remainder 4, making the complete AWB 489-12345674.
- Does Cargojet Airways carry dangerous goods?
- Yes, Cargojet Airways provides specialized cargo services for items with specific handling requirements, such as temperature-sensitive cargo or hazardous materials. For specific dangerous goods classes accepted and detailed requirements, contact Cargojet directly as they handle various specialized cargo types including materials requiring special handling protocols.
- How do I book cargo with Cargojet Airways?
- For cargo bookings, contact Cargojet's General Sales & Customer Service at 1-800-753-1051 ext. 1 or email CustomerServiceGroup@cargojet.com. You can also use third-party platforms like WebCargo for real-time booking and capacity with Cargojet Airways. For charter services, email charters@cargojet.com directly.
Cargojet Airways cargo contact
- Phone
- +1-800-753-1051
- Cargo enquiry
- https://km.cargojet.com/ords/f?p=102:857
- Website
- https://cargojet.com
Related carriers
Other cargo airlines in the same region as Cargojet Airways.