Austria
Austrian Airlines Cargo Tracking
About
Austrian Airlines cargo, which is part of Lufthansa Cargo, has seen good growth driven by its expanding network and fleet upgrades. Headquartered in Vienna, the airline specializes in air freight services across Europe, North America, and Asia and is known for transporting high-value goods, perishables, and general cargo. In 2026, Lufthansa Cargo operates Austrian Airlines' cargo through six hubs within Europe: Frankfurt, Munich, Vienna, Brussels, Rome, and soon Zurich.
How to track Austrian Airlines shipments
1. Go to a third-party cargo tracking platform such as GoComet or CargoEnter, as Austrian Airlines cargo is handled through Lufthansa Cargo's systems. 2. Enter your AWB prefix number in the format 257-XXXXXXXX where the last digit is a mod-7 check digit (example: 257-12345675). 3. You will see real-time status updates including current location, flight details, and estimated arrival times. 4. Alternatively, contact Austrian Airlines cargo customer service at +43 5 1766 3100 for shipment status information.
What 257-XXXXXXXX means
The 257 prefix identifies Austrian Airlines cargo shipments, which are handled through Lufthansa Cargo's network. The 7-digit serial number is the unique shipment identifier assigned to your specific cargo. The final digit is a check digit calculated using mod-7 arithmetic - the serial number divided by 7, with only the remainder used. This prefix ensures your shipment is routed through Austrian Airlines' cargo operations and handled by their authorized agents worldwide.
Austrian Airlines live animal transport
Austrian Airlines transports live animals under the IATA Live Animals Regulations (LAR), which govern container, ventilation, and species-specific handling requirements for livestock, day-old chicks, zoo animals, household pets, and laboratory animals. Bookings require species-specific documentation and approved containers; book through the cargo team with at least 48 hours notice.
Austrian Airlines specialized cargo handling
Austrian Airlines specializes in transporting high-value goods, perishables, and general cargo, with particular focus on automotive industry and machinery products from Europe to North America. The carrier operates state-of-the-art pharma hubs with CEIV-certified capabilities and customized solutions for temperature-sensitive pharmaceutical shipments.
Frequently asked questions
- How do I track my Austrian Airlines cargo shipment?
- You can track Austrian Cargo shipments by air waybill document number (AWB). Use a third-party tracking platform like GoComet or enter your 257-XXXXXXXX AWB number into cargo tracking websites. If your shipment status hasn't updated after 24 hours, contact Austrian Airlines cargo service at +43 5 1766 3100 for assistance.
- What does AWB prefix 257 mean?
- Austrian Airlines AWB starts with airline prefix '257' followed by eight digits. The prefix identifies Austrian Airlines as the carrier. The 7-digit serial number is your unique shipment ID, and the final digit is a mod-7 check digit calculated by dividing the serial by 7 and using the remainder (example: serial 1234567 ÷ 7 = remainder 5, so AWB is 257-12345675).
- Does Austrian Airlines transport pharmaceutical products with temperature control?
- Pharma and temperature sensitive goods in the life sciences play a vital role, and Lufthansa operates state-of-the-art Pharma hubs in Frankfurt, Munich, Vienna or Chicago. Lufthansa has almost 30 CEIV certified stations worldwide supporting pharmaceutical cold chain transport through Austrian Airlines' network.
- How do I book cargo with Austrian Airlines?
- You can find more information about cargo on the Lufthansa Cargo website as Austrian Airlines cargo is handled through Lufthansa Cargo's booking systems. Cargo bookings are managed through http://www.lufthansa-cargo.com or contact their cargo sales team for rate quotes and capacity reservations.
Austrian Airlines cargo contact
- Phone
- +43 5 1766 3100
- Cargo enquiry
- http://www.lufthansa-cargo.com
- Website
- https://www.austrian.com
Related carriers
Other cargo airlines in the same region as Austrian Airlines.