Greece
Aegean Airlines Cargo Tracking
About
Aegean Airlines cargo division was established in 2001 and today operates as the largest Greek airline's freight service across 145 international and Greek destinations. The carrier operates from its primary hub at Athens International Airport, with secondary hubs at Thessaloniki Macedonia Airport, Heraklion Airport, and Larnaca International Airport in Cyprus. Aegean provides an immediate response to more than 95% of customer freight requests on a daily basis through their Fly as Booked service.
How to track Aegean Airlines shipments
1. Go to https://en.about.aegeanair.com/company/services/cargo/ and navigate to the tracking section. 2. Enter your AWB prefix number in the format 390-XXXXXXXX where the last digit is a check digit (example: 390-12345675). 3. The system will display the latest status updates, including departure, transit points, and estimated delivery time. 4. If you don't have online access, contact Aegean Airlines Cargo customer service at +30 210 3543700 during business hours (09:00-18:30 daily).
What 390-XXXXXXXX means
The 390 prefix identifies Aegean Airlines AWB numbers followed by eight digits. The IATA code A3 and AWB prefix 390 are confirmed for Aegean Airlines. The prefix 390 identifies the issuing carrier as Aegean Airlines for routing purposes, ensuring the shipment is handled by the correct carrier throughout its journey. The final digit is a mod-7 check digit calculated by dividing the seven-digit serial number by 7 and using only the remainder.
Aegean Airlines specialized cargo handling
Aegean offers cold chain services with COL (Cool Goods) at +2°C to +8°C and CRT (controlled room temperature) at +15°C to +25°C. The carrier handles urgent air freight, perishables, and high-value cargo through their online platform.
Frequently asked questions
- How do I track my Aegean Airlines cargo shipment?
- Visit the official Aegean Airlines Cargo website and navigate to the tracking section, then enter the AWB number into the designated field. Your tracking number uses the format 390-12345675. If you don't have online access, you can contact Aegean Airlines Cargo customer service by phone or email. If your status hasn't updated after 24 hours, contact +30 210 3543700 during business hours.
- What does AWB prefix 390 mean?
- AWB prefix 390 identifies Aegean Airlines and is followed by eight digits. The seven-digit serial is your unique shipment number, and the final digit is a mod-7 check digit. For example, in AWB 390-12345675, divide 1234567 by 7 = 176,366 remainder 5, so the check digit is 5.
- Does Aegean Airlines offer cold chain shipping?
- Yes, Aegean offers temperature-controlled cargo with specific codes: COL for cool goods at +2°C to +8°C, and CRT for controlled room temperature at +15°C to +25°C. They handle perishable goods and provide real-time tracking for temperature-sensitive shipments.
- How do I book cargo with Aegean Airlines?
- Try AEGEAN's online air cargo booking system at their cargo portal or contact their cargo sales and operations at +30 210 3543700 (daily 09:00-18:30). Athens Cargo department operates 24/7, handling phone bookings for nearly all destinations.
Aegean Airlines cargo contact
- Phone
- +30 210 3543700
- Website
- https://en.aegeanair.com/